Refund and Returns Policy

  1. Shipping Location
    We ship from Humboldt, California, USA , please check with all laws in your country, state and city
  2. Order Processing
    Orders are typically processed within 1 to 2 business days. Please note that orders placed after 2pm pacific time on Fridays will be processed the following Monday.
  3. Shipping Days
    We ship Monday through Friday. Orders placed on weekends or holidays will be processed on the next business day.
  4. Tracking
    Each order will be assigned a tracking number, which will be provided to you via email once your order has been shipped. This allows you to monitor the progress of your delivery.

Returns and Exchanges

  1. Damaged Items
    If you receive a damaged item, please contact us within 2 business days of receipt. We will require photographic evidence of the damage. We will then arrange for a replacement or a refund, based on your preference.
  2. Return Policy
    We do not accept returns for our products, and all seed sales are considered final. Each product is carefully inspected before shipping to ensure quality and accuracy.
  3. Contact Information
    If you have any questions or concerns about our Shipping and Returns Policy, please contact our customer service team at info@tribeseedbank.com
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